When your bank makes changes on its interface, has a bug or is under maintenance, it has a ripple effect on our connections. Our tech team is working hard to integrate those evolutions. Thanks for your patience.
Here are the banks under maintenance ?
Updated on September 30th at 10.00 AM :
- NatWest Credit Card Services
- HSBC UK Personal
- Bank of Scotland Personal / Business Banking
- First Direct
- Nationwide
- Barclays UK Personal / Business Banking
- Barclays UK Premier
- Halifax Personal / Business
- TSB Personal Banking
- LLOYDS Personal / Business Banking
- MBNA Personal / Business
- MyBarclayCard UK
- Natwest Personal / Business Banking
- Ulster Bank Northern Ireland
Here are the issues being fixed:
➡️ Strong Authentication is not working with the Crédit du Nord group
➡️ Banque Populaire : the transactions of deferred debit cards have an incorrect amount (0€)
Here are the issues that won't unfortunately be fixed for technical reasons:
➡️ Swile: accounts will no longer be synchronized (you can pause or hide them in Profile > Settings > Bank Accounts)
➡️ Orange & Wanadoo email addresses: your Bankin' emails may end up in your spam/junk mail or in your trash
➡️ HSBC France : some of your transactions during May might have an incorrect amount (0€)
➡️ Boursorama: an alert ? indicating that a connection has been detected from a trusted device located in another country is sent by your bank when adding/authenticating your bank account in the app (we invite you to ignore this alert, as it is referring to Bankin')
➡️ Banque Populaire : the next payment due date of the loans is wrong
➡️ BNP Guadeloupe, Guyane, Martinique & Réunion: accounts will no longer be synchronized (you can pause or hide them in Profile > Settings > Bank Accounts)
Your bank isn't in the list? Click here to get in touch
Transfers are only working with the following banks :
➡️ BNP Paribas Particulier
➡️ Hello Bank
➡️ Boursorama
➡️ Crédit Agricole
➡️ Crédit Mutuel
➡️ CIC
➡️ LCL
➡️ Qonto
? Looking for the Bridge support ? Check their help center